The improper use of social media can cause unnecessary legal problems and can tarnish the reputation of a condominium corporation.
Prevention methods include:
Limiting Content: Do not allow unrestricted content on the condominium corporation’s website and on social media sites dedicated to the condominium corporation. It is important to treat all social media sites as public sites.
Monitoring and Moderating: Condominium corporations should monitor what is being said on their social media sites on a consistent basis, and if necessary, remove offensive posts and/or restrict access by a user.
Avoidance of Connection Between Board Members and Unit Owners: Board members should not use social media sites to interact with unit owners.